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Keep the youth wild and free with the Volcom Ozzie Alien Youth Hat.
- Custom five pane
- Low height crown unstructured
- Front multi color graphic embroidery
- Featured art by Ozzy Wrong
Apparel and Accessories Warranty Policy: Volcom apparel and accessories are warranted against defects in material or workmanship for 90 days from the original date of purchase.
Warranty is only valid with a proof of purchase from an authorized Volcom Dealer (Copy of receipt or bank statement reflecting authorized Dealer also accepted). The Volcom warranty program does not cover any defects due to improper fit and any alteration to the product will void the warranty.
*If product cannot be repaired and is no longer available, a like item will be selected for replacement*
Footwear Warranty Policy: Volcom warrants all footwear products to be free of defects in material and workmanship for a period of thirty 30 days from the original date of purchase. This warranty applies when the product is used under normal conditions and for the purpose the product was originally designed. This warranty does not apply to damage related to accident, alteration, improper care, misuse or negligence.
Bag Warranty: All Volcom bags and luggage are warranted against manufacturer defects in material and workmanship for 1 year from the date of purchase. This warranty applies only to the original purchaser and does not cover damage from normal wear and tear, accidents, abuse, or the normal breakdown of colors and materials. Luggage damage incurred during airline handling is not covered by this warranty, and claims in such cases should be made directly with the airline. A valid proof of purchase (Receipt or bank statement) must be presented with all claims for warranty services.
Warranty Return Process:
Call or email our Customer Service team and have your receipt/order number and style(s) ready with the items you wish to have warranted.
We will request that you take pictures of the damaged/defective product and email them to firstname.lastname@example.org for evaluation.
Once your digital request is received, a warranty technician will evaluate and notify you if it is warrantable (typically 24-48 hour turnaround time) (excluding holidays).
By law, garments sent in for repair or replacement must be clean; please wash items for repair before mailing.
All products must be received within 30 days of contacting Volcom’s Customer Service.
Once we receive and inspect the physical product, a warranty representative will be in contact with you regarding the available options.
Note: Products or packages mailed directly to Volcom Headquarters without return authorization number will be REFUSED and returned to sender at their cost