Keep things cool while you keep yourself dry with the Vissla Ice Seas Cooler 24L Dry Backpack!
- Adjustable Backpack STraps
- Welded Seams
- Steel Bottle Opener Attachement
- Fits 24 cans or 12 bottles with plenty of room for ice
- Internal air insulation regulation valve
If you purchased the product from an authorized Vissla dealer location/website, please contact the retailer directly.
DON'T PANIC, Vissla covers any apparent malfunctions or defects in material or workmanship under warranty for ninety (90) days from the original purchased date. Apparel and accessories are only covered when purchased from an authorized dealer. The apparel warranty covers defects in materials and workmanship, but does not cover damage caused by normal wear and tear, accidents, improper care, or negligence. If a product is qualified under our warranty, Vissla will repair or replace the product with an existing comparable style.
HOW DO WE DECIDE IF IT’S COVERED UNDER WARRANTY?
Someone from Vissla will determine whether your product qualifies under our warranty.
HOW TO PROCESS YOUR WARRANTY
1. Contact customer service by phone at 949.769.3700 or by e-mail at firstname.lastname@example.org.
2. Please include the following in your e-mail:
- Photos of the defected item
- Your Web Order ID # WEBV-01234
- Description of your warranty
- Your address
- Your phone number
3. After contacting the warranty department, ship your warranty promptly
HOW TO SHIP YOUR WARRANTY
1. Include a copy of the original packing slip
2. Ship your product to:
Attn: Warranty Dept.
18 B Journey
Aliso Viejo, Ca. 92656
WHO PAYS FOR SHIPPING?
You pay to send your warranty to us; we pay to send it back. Awesome.